36
Years Of Experience
INTRODUCTION
Introduction to Laborius Panel Beaters
Laborious Panel Beaters was initiated in 1988 by Mr. Wynand D. Bekker. Thru his business skills and by sheer hard work he piloted this establishment to its current size, counting amongst the largest Motor Body Repairers in South Africa.
Mr. Wynand D. Bekker chose the name Laborious as a motto in life – which is a Latin word for ‘HARD WORK IS A PLEASURE’
Laborius Panel Beaters is a proud member of SAMBRA (South African Motor Body Repairer Association) and RMI. SAMBRA graded us with the highest grading standard – Major Structural Repairer. This is a true indication that we have met with the high standards as set out by SAMBRA.
To ensure that the high standards is kept and independent company do bi-annual and every 6 months audits.
Laborius Panel Beaters gives a One (1) Year Mechanical and a Three (3) Year on Paintwork Guarantee to all vehicles repaired.
Award
Laborius Panel Beaters is a member of SAMBRA (South Africa Motor Body Repair Association). Laborius Panel Beaters received the highest approval- being appointed as a Major Structural Repairer. We have been appointed to the Panel Of Approved Motor Body Repairers of
VW SA
Audi
Nissan
General Motors SA
Alfa
Fiat
Ford
Mazda
Toyota
We are also contracted with most Major Insurance Companies.McCarthy Toyota presented Laborius Panel Beaters with a trofee for our loyalty and support To promote a high standard of quality our employees are send for work-related training. To ensure that our employees have up-to-date knowledge they are send for factory related training for each new model.
Accreditations
We have been appointed to the Panel of Approved Motor Body Repairers
OF:
Volkswagen South Africa
Audi
Peugeot
Nissan
General Motors South Africa
Toyota
Fiat
Alfa South Africa
Ford
Mazda
Tata
SERVICES LIST
Our Work Processes
INTRODUCTION
Take a tour of our facilities to get a feel of were your motor vehicle will be during the durations of its visit If you were involved in an accident, Laborius will tow your vehicle on a specially designed trailer into our 4500m2 workshop.
Premises Security
All vehicles are stored inside our 4500m2 workshop. Laborius has a 24hr security; with an alarm system connect to a security company
Painting
We prepare your vehicle using a dry-flatting system. This means that no water is used in the preparation prior to painting. Affected areas are primed using high quality products. The prepared vehicle is sprayed according to the vehicle’s colour mode.
Here we use a computer program to mix the paint. Although the computer determines the formula, our qualified spray painter uses his expertise to tint the colour to near perfection. The vehicle is sprayed and baked inside one of our three spray booths. A lifetime guarantee is given on all paint work.
Final Inspection
After repairs a Quality-Check is done, by one of our in-house quality controllers. A quality check list is used and placed on file, as well as all related documents. When the vehicle fails the final inspection, it is returned to the various different departments. Again an inspection is complied to ensure a high standard of repairs
All personal items mentioned on the VAR are placed back inside the vehicle. The client is contacted to inform about completion. All administration is done in-house with the assistance of a friendly staff member. All documents are explained and an On-Sire Evaluation Form is completed. This questionnaire will enable Laborius Panel Beaters to better our service to our clients.
Hired vehicles are available should it be justified by the extent of your insurance
Bookings
A specific booking document (Vehicle Acceptance Report) is completed immediately to indicate the damage on the vehicle, tyres, battery, personal items, etc.
Claims
Our friendly staff at Laborius Panel Beaters can assist with the procedures of your claim
Our trained estimator uses his computerized quotation system, Abuntex and Vantage, to compile a damage port. This damage report can be faxed or emailed to the client and/or the insurance company. You are welcome to contact or even visit one of our a in-house estimators to explain the quotation to you in detail. We prefer that you as our client visit us to ensure that all damages is booked and mentioned to the insurance company. This will help to prevent any delays with regards to repairs, and ensure client satisfaction.
When an assessor, from your insurance, has been appointed and approval given to Laborius Panel Beaters, a Parts Ordering is given to our team of Buyers. The parts are the ordered according to the approved quotation.
A Job Card is given to one of our Workshop Managers- to start repairs.
All parts received are computer recorded for easy references and control. Parts are stored inside a lockable store and specially designed shelves. Issues are done per requisitions by the Parts Controller, recorded on the job card and signed for by the relevant person.
Client Service
Each client receives a sms regarding the progress of the vehicle. These sms’s are send three times a week. This information gives the client an indication on how long the repairs will take, and if any questions is raised, the production managers’ name is send in the first sms.
A follow up service to all clients to ensure client satisfaction is done by an independent client service company, KA SMART. Weekly feedback is given by KA SMART to Laborius Panel Beaters, to inform if the client remains satisfied with the service provided. This weekly reports is reported and followed up until the maximum level of satisfaction has been attained.
Customer Personal Items
All personal items inside the vehicle, is booked and placed in a plastic bag. This plastic bag is marked with the client’s vehicle registration number, and placed inside a locked store. The spare wheel, jack, tools etc, is also marked and stored inside this locked store.
Stripping
While waiting for delivery of ordered parts, the vehicle is stripped to remove damaged parts. This procedure is necessary to ensure that there is no unforeseen damage. All unforeseen damage is reported to the assessor and approval is requested.
Each vehicle has a specially designed shelve to store the parts removed. This shelve is used throughout the repair process.
The shelves are portable and are placed next to the vehicle for easy use. When the shelve is not needed the shelve is placed inside a lockable store for safekeeping.
Assembling
After parts and/or vehicle have been painted, the newly ordered or repaired parts are assembled according to the manufacturer’s standard. All auto electrical problems, rewriting and repairing of alarm systems, immobilizers are mechanical work is sourced out to pre-approved companies.
Vehicle Protection
Each Vehicle’s seats are covered with plastic, from the time it arrives till the time it is completed. The plastic covers are removed minutes before the client collects his/her vehicle.
Panel Beating
Laborius Panel Beaters uses state of the art equipment. Cellette and Chief jigs is used to ensure that the vehicle’s chassis is repaired according to original factory measurements. From panel beating the vehicle is moved to Body Metal Finishing. Our team of qualified Auto Motor Body Repairers is on-hand to ensure the utmost quality. Each stage is quality controlled by the department manager.
Polish and Cleaning
All painted parts are polished and buffed using only the highest quality of products and equipment. After polishing the vehicle it is send to the cleaning department. The cleaning department valets the vehicle using an industrial vacuum cleaner and high pressure WAP machine.
OUR TESTIMONIAL
Our Customer Reviews
Gravida nihil nulla eum esent reiciendis! Pariatur expedita integer accuss eouys rem molestias. Etiam consequatee Pariatur eouys expedita integer accuss eouys rem molestias.
Nat Reynoldes
CUSTOMER
Gravida nihil nulla eum esent reiciendis! Pariatur expedita integer accuss eouys rem molestias. Etiam consequatee Pariatur eouys expedita integer accuss eouys rem molestias.
Adam Henry
CUSTOMER